GDPR

Privacy Policy

Information on Personal Data Processing
KCK Cyklosport-Mode s.r.o., with its registered office at 348 Bartošova, 760 01 Otrokovice, Company ID: 18559751, is committed to protecting the personal data you provide to us. It is important for you to know that we process the personal data you provide responsibly, transparently, and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council.
You have the right to request information about the personal data we hold, request corrections or deletion of such data if they were provided based on your consent. In cases of automated processing, you also have the right to data portability and not be subject to a decision based solely on such processing. If you have any questions or requests related to the processing of your personal data, please contact us in writing at our company’s registered address.

Security of Your Personal Data
KCK Cyklosport-Mode s.r.o. takes the security of your personal data seriously. We have adopted appropriate technical and organizational measures to protect your data adequately, considering the seriousness of the processing. No unauthorized person has access to your personal data, and we do not share it with other parties without your consent unless required by law or in the event of protecting our legal interests.

Right to Information
You have the right to request information from KCK Cyklosport-Mode s.r.o. about which of your personal data we process, to what extent, and for what purpose. We will provide this information free of charge within 30 days, or in exceptional cases, within 90 days. If the time limit is extended, we will inform you in a timely manner.
If you request such information, we will first need to verify your identity. Therefore, please include sufficient identification details in your request. We may request additional information before providing any data.
We reserve the right to reasonably reject requests that are manifestly unfounded, repeated excessively, or require disproportionate effort or are otherwise difficult to retrieve (typically from backup systems or archives).

Right to Data Portability
You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format. Based on your request, these data can be transferred to another data controller.

Updating and Right to Rectification
As personal data may change over time (e.g., change of surname), we appreciate it if you inform us of any such changes to keep your records up to date. This is essential for us to properly carry out our responsibilities as the Data Controller.
You also have the right to request the correction of any outdated or incorrect personal data we hold about you.

Objections
If you believe we are not processing your personal data in accordance with applicable Czech or EU legislation, you have the right to object. We will then investigate the legitimacy of your claim. Upon receiving your objection, processing of your personal data will be suspended until we verify its justification.
You also have the right to lodge a complaint with the supervisory authority:

The Office for Personal Data Protection
Pplk. Sochora 27
170 00 Prague 7
Czech Republic

Right to Restrict Processing
You have the right to restrict the processing of your personal data if you believe the data we hold is inaccurate, processed unlawfully, or no longer needed for the original purpose.

Right to Erasure
If you have ever given us consent to process your personal data (e.g., your email for newsletters), you have the right to withdraw this consent at any time. We are then obliged to delete any data processed solely based on your consent.
This right does not apply to data processed under a contractual obligation, legal reasons, or legitimate interests.
If your data is stored in backup systems that ensure the resilience and data protection of all our systems in case of a disaster, we may not be able to delete such data from the backups. These data are not actively processed and will not be used for any further processing.

Contact
If you have any questions regarding personal data protection, you can contact us via email at info@force.bike or in writing at:

KCK Cyklosport-Mode s.r.o.
348 Bartošova
760 01 Otrokovice
Czech Republic

Website – Log Files

When you access and browse our website, we process and store the following log files on our servers:
Your IP address
The page visited on our website
HTTP response code
Your browser identification
We process this data for a maximum of one year and solely for our legal protection.

Cookies
When you visit our website, you are informed that we use cookies to collect and store information on your device. Cookies are small text files not sent anywhere. You can delete or disable them in your browser.Cookies do not collect any of your personal data, but without them, we cannot ensure full website functionality.

Analytics and Statistics
We monitor and analyze our website using analytics services. None of the data processed through these services are personal. We use this data to track traffic, geographic information, browser and OS statistics, and improve marketing, website functionality, content, and legal protection.

Newsletter Subscription
If you wish to receive product offers via email from KCK Cyklosport-Mode s.r.o. and you have provided your email address and consent, we will use your email solely for this purpose.
We do not share this email address with any third party. You can withdraw your consent at any time either via the unsubscribe link or in writing to our registered address.

Personal Data Processing
See how KCK Cyklosport-Mode s.r.o. processes the following personal data:

B2C order

Data was obtained from another entity: No
The record contains information about a minor: No

Legal basis: Contract performance
Legal basis: Contract performance
Personal data: Company address or other registered entity (Personal data), VAT number (Personal data), VAT number of a natural person in case of individual registration (Personal data), Delivery address (Personal data), Email (Personal data), Company ID (Personal data), Name of contact person in case of company registration (Personal data), First name in case of individual registration (Personal data), Company name (Personal data), Surname of contact person in case of company registration (Personal data), Surname in case of individual registration (Personal data), Phone number (Personal data)
Purpose of processing: Processing and handling of a B2B order submitted via the portal www.kckcyklosport.cz
Data retention period: For the duration of the business relationship
Recipients: Carrier

Registration of a new customer into B2B

Data was obtained from another entity: No
The record contains information about a minor: No

Legal basis: Legitimate interest
Personal data: Company address or other registered entity (Personal data), VAT number (Personal data), Delivery address (Personal data), Email (Personal data), Company ID (Personal data), First name (Personal data), Name of contact person in case of company registration (Personal data), Company name (Personal data), Surname (Personal data), Surname of contact person in case of company registration (Personal data), Phone number (Personal data)
Bank account number (Personal data), Billing contact (first name, surname, phone, email) (Personal data), Order contact (first name, surname, email, phone) (Personal data), Complaint contact (first name, surname, email, phone) (Personal data), Website (Personal data)
Purpose of processing: Registration and record-keeping in B2B
Data retention period: For the duration of the business relationship

Supplier Records

Data obtained from another party: No
Contains minor’s data: No

Legal basis: Contract performance
Personal data: Address (Personal data), VAT number (Personal data), VAT number of a natural person in case the supplier/customer is a natural person (Personal data), Email (Personal data), Company ID (Personal data), First name of the natural person supplier (Personal data), Name of contact person in case of company registration (Personal data), Company name (Personal data), Surname of the natural person supplier (Personal data), Surname of contact person in case of company registration (Personal data), Phone number (Personal data)
Purpose of processing: We record supplier data that is necessary for processing and receiving ordered goods
Data retention period: 10 years

Legal basis: Consent
Personal data: Bank account number
Purpose: For processing payments
Retention period: Until consent is withdrawn

Service Agreement

Data obtained from another party: No
Contains minor’s data: No

Legal basis: Contract performance

Personal data: Address (Personal data), Bank account number (Personal data), VAT number (Personal data), VAT number of a natural person in case the supplier/customer is a natural person (Personal data), Email (Personal data), Company ID (Personal data), First name (Personal data), Company name (Personal data), Surname (Personal data), Phone number (Personal data)
Purpose of processing: Fulfillment of the contract arising from the subject and scope of the concluded contract
Data retention period: 5 years after the termination of the contract

Tax records

Data were obtained from another entity: No
The record contains information about a minor: No

Legal basis: Legal obligation
Personal data: Address of the company or other registered entity (Personal data), Bank account number (Personal data), VAT number (Personal data), VAT number of a natural person in case of registration of a natural person (Personal data), Delivery address (Personal data), Company ID (Personal data), First name in case of registration of a natural person (Personal data), Company name (Personal data), Surname of the contact person in case of company registration (Personal data)
Purpose of processing: Keeping and documenting tax records
Data retention period: 10 years

Transfer of Personal Data to Third Countries
Personal data is not transferred to processors or other recipients in third countries or international organizations.

The privacy policy is regularly reviewed and may be updated if necessary. The last update to this privacy policy was made on April 10, 2025.